IMPORTANT OMNI-BLOCK P54 1.1" SAFETY RECALL INFORMATION

Recall Notice for Omni 1.1” Pulley Variants, 20050xxx through 22304xxx 
Stop Use, Remove from Service & Return to rock exotica

The button assembly on a limited number of 1.1” Omni Swivel Pulleys and associated variants may not be secure. If the button comes out the side plate can open, allowing the rope to fall out which can result in serious injury or death. It was discovered that a small number of pulleys manufactured from February 2020 through October 2022 may not have had adequate thread locker or sealant, allowing the set screw to back out. Under normal circumstances, either the thread lock or sealant is adequate to secure the button and prevent this issue.

rock exotica is issuing a recall for Omni Block 1.1” style pulleys, manufactured from February 2020 through October 2022. These pulleys must be returned to us for inspection / repair.

For all Omni-Block models outside the above serial number range, the following inspection call-out applies according to the criteria described below.

rock exotica is also issuing an inspection notice for all Omni Block style pulleys made from 2018 until today.

Pulleys can be inspected by the user / competent person, or if you are not comfortable doing the inspection, you can return it to us for inspection.  Inspection criteria is detailed below.

Additionally, as a reminder, all products should be inspected before and after each use. For Omni pulleys, the buttons and set screws should be a part of this inspection, along with checking for cracks / deformation / corrosion, the action of the side plate, sheave and swivel eye, bolts, and general condition.
Accordingly, we are including supplementary information on checking the button set screws for earlier Omnis made before 2018.

Follow these steps to determine if your Omni Pulley is subject to recall:

a) Verify the model number of your Omni Pulley as a 1.1” variant.

b) Find the serial number on your Omni Pulley.

c) IF the serial number falls on or within the range of 20050xxx to 22304xxx, then your Omni Pulley P54 1.1" is subject to recall and must be returned to rock exotica. 

Identifying Your Omni Pulley Model

Use the information below to identify your model, matching the correct part number along with the description.

Identifying Your Serial Number

Recall dates for the 1.1” Omni Pulley

The Recall dates span from February 2020 through October 2022 for the 1.1” Omni Pulley.
The serial numbers that correspond are: 20050xxx to 22304xxx

If you have any questions about whether your serial number falls within this period, please contact us at recall@rockexotica.de
 

Inspection Notice for all Omni Pulleys from 2018 until today

Follow these steps:

a) Identify the location of the set screw(s) on your Omni Pulley.

b) Compare the images in the inspection criteria to your pulley.

c) Follow the inspection instructions to determine if you are required to return your pulleys for additional inspection by Rock Exotica and repair if necessary.

If you are not comfortable doing the inspection, you may return your device(s) to us and we can perform the inspection for you. 

Inspection Evaluation (from 2018 to current)

The inspection criteria below apply to Omni Pulleys manufactured from about 2018 to the current date. The serial number corresponding to this period begins at 18001xxx.

Inspection Evaluation (prior to 2016)

The inspection criteria below apply to Omni Pulleys manufactured prior to 2016. The serial number corresponding to this period includes all manufacture dates on or prior to 17365xxx.

Inspection Evaluation (prior to 2016)

The inspection criteria below apply to Omni Pulleys manufactured prior to 2016. The serial number corresponding to this period includes all manufacture dates on or prior to 15365xxx.

Omni-Blocks prior to about 2016 were made in a slightly different manner. The button set screw has thread lock but no sealant on top of it. The correct position of the set screw is the same as all later Omni’s – it should be slightly below the surface (see pictures). Inspect and if yours is not below the surface, please return it and we will repair it.
Just like all Omni’s, this must be part of the inspection before and after each use.

Return of affected Omni-Blocks to rock exotica 

Please fill out the form below and enter your affected Omni-Block model and serial number in the appropriate fields. 
We need your contact data for a possible contact. In any case, however, for the return after inspection/repair.
After entering your data and successful formuar transmission, you will receive a confirmation e-mail with the option to create a return label for the shipment of the affected products. Please print out the document attached to the e-mail and enclose it with the shipment. It contains the data you have submitted.